The client has, under the terms of the law, the right of contractual resolution, having a maximum period of 14 (fourteen) days, from the date of receipt of the order to communicate such desire to The Cork Collection unambiguously through email or letter. The customer must ensure that the packaging of the product is complete (box, esferovites, foam, instruction manual, warranty certificate, product, accessories) and in excellent condition. The cost of returning the product is borne by the customer. The reimbursement shall be made by The Cork Collection within a maximum period of 14 (fourteen) days, counting from the date on which the resolution of the contract is informed.
The Cork Collection reserves the right not to accept the return of the product if it is not in the same conditions in which it was sent.
All purchases made on the site are subject to Portuguese legislation, more precisely to that contained in Decree-Law no. 24/2014. Any conflict or divergence of interpretation of the General Conditions of Contract and Use will be submitted to the competent Portuguese Court of the county of the company headquarters, in compliance with Law 144/2015 that in case of dispute the consumer may resort to the CACCL – Center of Arbitration of Consumer Conflicts of Lisbon, with site at http://www.centroarbitragemlisboa.pt/ and head office at Av. Eng. Duarte Pacheco, Torre 1 Amoreiras 4º andar,1070-101 Lisboa. For consultation of the totality of the Arbitration Centers consult the link: https://dnsbp.pt/resolucao-de-litigios-online/?lang=en
The Cork Collection
Why Choose Us
We only source the most Ethical, Eco-Friendly & Sustainable Cork products.
We provide the best customer support services. You can order it confidently.
Moreover, we deliver in safe packaging to avoid any damages in shipping processes.
Our Cork Products are handcrafted, long-lasting, durable, cleanable and simply gorgeous which make them the most memorable gifts for men & women.
We do have Wholesale conditions. Please feel free to contact us for more information and we'll do our very best to help you in any way we can
Cork is sourced from the bark of cork oak trees.
Carefully harvested in a way which allows the tree to regenerate and live for up to 250-300 years.
This makes Cork a wonderful fashion choice for those looking for sustainable, cruelty free products while still ensuring practicality through being lightweight and durable.
Our products bear the PETA-Approved Vegan certification.
We use Sustainable & Ethical 100% Natural Cork to provide Cruelty-Free Cork Products and Customer Satisfaction
Shipping & Delivery
We pay particular attention and time to provide the best quality cork products, as we do for shipping them from Portugal, using portuguese national postal worldwide service.
Worldwide Express Delivery Also Available
Please consult Shipping Policy for more details and estimated times of delivery.
Returns & Refund Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Please consult Returns & Refund Policy for more details.