Shipping Policy


Thank you for choosing The Cork Collection

We pay attention and time to make our eco-friendly cork products as we do to provide high-quality service on shipping them to you.

We provide the best customer support services. Moreover, we deliver in safe packaging to avoid any damages in shipping processes.

We ship your items from Portugal using the local postal courier. All shipments can have tracking number.

Estimated Delivery Times are as below: 

- EU: 7-15 working days*

- USA/Canada: 10-20 working days*

- Rest of the world: 20-35 working days*

- DHL/Fedex Worldwide Express Shipping 3-7 working days*

* Please note that the above is an estimate. Working days are Monday to Friday only.

The parcel can take more or less time depending on the destination country, time of the year and many other factors. Some countries delivery time can take up to 60 days, so if you don't receive your goods by then please do contact us and we will help you resolve any issues.

We require up to 3 working days to prepare and get your order ready to ship, specially if you order jewelry, fabrics and cords (not excluding other products).

During the holiday seasons it gets very busy and exclusions may apply, which means orders can take longer to prepare and ship. Deliveries can also be delayed during those holiday seasons, to which we recommend you get your goods in advance to avoid disappointment.

The Cork Collection

Why Choose Us

We only source the most Ethical, Eco-Friendly & Sustainable Cork products.

We provide the best customer support services. You can order it confidently.

Moreover, we deliver in safe packaging to avoid any damages in shipping processes.  

Cruelty-Free Gifts

Our Cork Products are handcrafted, long-lasting, durable, cleanable and simply gorgeous which make them the most memorable gifts for men & women. 

Wholesale

We do have Wholesale conditions. Please feel free to contact us for more information and we'll do our very best to help you in any way we can

Eco-Friendly Cork

Cork is sourced from the bark of cork oak trees.

Carefully harvested in a way which allows the tree to regenerate and live for up to 250-300 years.

This makes Cork a wonderful fashion choice for those looking for sustainable, cruelty free products while still ensuring practicality through being lightweight and durable.

PETA-Approved Vegan

Our products bear the PETA-Approved Vegan certification.

We use Sustainable & Ethical 100% Natural Cork to provide Cruelty-Free Cork Products and Customer Satisfaction

Shipping & Delivery

We pay particular attention and time to provide the best quality cork products, as we do for shipping them from Portugal, using portuguese national postal worldwide service.

Worldwide Express Delivery Also Available

Please consult Shipping Policy for more details and estimated times of delivery.

Returns & Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Please consult Returns & Refund Policy for more details.

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